Your Questions, Answered
Got questions? We’ve got answers.
From product details to shipping, returns, and everything in between, our FAQ is here to make your Ignitely experience smooth and stress-free. If you can’t find what you’re looking for, we’re always just a message away and happy to help you take the next step in your journey.
Being that our store is only online, we are open 24 hours every day.
Yes! Our store is online-based. You can shop online at ignitely.shop. Go ahead, click the link!
Yes, we do! We offer digital gift cards in various amounts, from $10-$100.
Most apparel is available in sizes XS-XXXL. Some styles may vary. Sizes are available for apparel products.
No. However, if there is an item that is out of stock that you are interested in, feel free to enter your email and we will notify you when the item is back in stock.
Unfortunately, we do not offer fitting rooms, as we are an online store. However, we have a flexible return policy.
Yes, we ship orders! Delivery times may vary depending on your location. We ship nationwide in hopes to expand soon.
There is no cost for shipping. We have chosen to offer free shipping on all of our products!
Our goal is for every customer to be totally satisfied with their purchase. Returns are accepted within 30 days with the tags attached. Clearance, personalized items, and drinkware are final sale.
Yes! Purchases that are final are clearance, personalized items, and drinkware.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Our products are manufactured both locally in the US and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
No, we currently do not. We are working towards building a rewards program soon.
Most of our apparel is machine washable in cold water. We recommend checking the care tag for specific instructions and turning the clothing inside out to wash.
Most are top-rack dishwasher safe, but we recommend handwashing for longer life. Please check the bottom of the product for care instructions.
Yes! We offer customization on select products. Please ask for details on pricing and turnaround time.
Yes, our stickers are waterproof, which makes it perfect for laptops, water bottles, and even cars.
Most of our stickers peel off cleanly. However, some surfaces may require a gentle cleaning.
No, we do not at the moment. However, we are adding this feature soon. Subscribe to our newsletter to be one of the first to know when we roll this out!
Yes, we offer bulk discounts for group orders, events, or corporate gifting. Ask us about pricing for bulk purchases here.